Terms of Service

Last Updated: May 11th, 2026

Please read these Terms carefully before using the InsaneBuildGG platform. By using the Platform, you agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

1.1.These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and InsaneBuildGG ("Platform," "we," "us," or "our").

1.2.By accessing or using the Platform, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

1.3.If you do not agree to these Terms, you must immediately cease using the Platform.

1.4.We reserve the right to modify these Terms at any time. Changes become effective upon posting. Continued use after modifications constitutes acceptance.

2. PLATFORM OVERVIEW

2.1.InsaneBuildGG operates as a neutral technology platform and intermediary connecting independent buyers and sellers of gaming-related digital services and virtual goods.

We do not:

  • Provide, own, or control the services or virtual goods listed;
  • Act as a party to transactions between users;
  • Endorse, guarantee, or verify the quality, legality, or safety of listings;
  • Employ or supervise sellers.

We provide:

  • Platform hosting and infrastructure;
  • Payment processing facilitation;
  • Escrow services (as detailed in Section 11);
  • Communication tools;
  • Dispute resolution assistance;
  • Customer support.

2.4.All transactions are concluded directly between buyers and sellers as independent parties.

3. DEFINITIONS

"Buyer" – A User who purchases services or virtual goods through the Platform.

"Seller" – A verified User authorized to offer services or virtual goods.

"Listing" – A service or virtual good offered for sale by a Seller.

"Order" – A purchase request submitted by a Buyer.

"Transaction" – A completed exchange between Buyer and Seller.

"Virtual Goods" – Digital in-game items, currency, accounts, achievements, rankings, or boosting services.

"Service" – Any gaming-related assistance, including but not limited to coaching, leveling, achievement completion, or account management.

4. ELIGIBILITY AND ACCOUNT REGISTRATION

4.1. Age Requirements You must be at least 18 years old to create an account or use the Platform. Users under 18 may only use the Platform with express permission and direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

4.2. Account Creation

4.2.1.You must provide accurate, current, and complete information during registration.

4.2.2.You are solely responsible for:

  • Maintaining confidentiality of your account credentials;
  • All activities conducted through your account;
  • Notifying us immediately of unauthorized access.

You may not:

  • Share, sell, or transfer your account;
  • Create multiple accounts without authorization;
  • Use another person's account;
  • Impersonate any person or entity;
  • Provide false or misleading information.

4.3. Verification We reserve the right to require identity verification, payment method verification, or additional documentation at any time. Failure to comply may result in account suspension or termination.

4.4. Representations By creating an account, you represent and warrant that:

  • You have the legal capacity to enter binding contracts;
  • Your use of the Platform complies with all applicable laws in your jurisdiction;
  • You are not subject to sanctions or trade restrictions;
  • You are not prohibited from using the Platform under prior Terms violations.

5. SELLER TERMS

5.1. Seller Authorization

5.1.1.Sellers must complete our verification process, which may include:

  • Identity verification (government-issued ID);
  • Payment method verification;
  • Tax information collection (where applicable);
  • Background screening (at our discretion).

5.1.2.We reserve the right to approve or deny seller applications without explanation.

5.2. Seller Obligations Sellers represent, warrant, and covenant that:

5.2.1.They have full legal right and authority to provide all listed services and virtual goods;

5.2.2.All listings are accurate, complete, and not misleading;

5.2.3.Services will be delivered as described within stated timeframes;

5.2.4.They are solely responsible for ensuring their activities comply with:

  • All applicable laws and regulations;
  • Third-party platform terms of service;
  • Intellectual property rights;
  • Consumer protection laws;

5.2.5.They will not deliver, facilitate, or use:

  • Stolen, hacked, or fraudulently obtained virtual goods;
  • Unauthorized access methods;
  • Exploits, cheats, or malicious software;
  • Services obtained through account theft.

5.3. Pricing and Service Terms Sellers independently determine:

  • Pricing for their services;
  • Delivery methods and timeframes;
  • Service descriptions and requirements;
  • Availability and capacity.

5.4. Prohibited Seller Activities Sellers may not:

  • Circumvent Platform fees or payment systems;
  • Manipulate reviews or ratings;
  • Engage in fraudulent or deceptive practices;
  • Offer services that violate Section 9 (Prohibited Activities);
  • Refuse to cooperate with dispute resolution processes.

6. BUYER TERMS

6.1. Buyer Responsibilities

6.1.1.Buyers are responsible for:

  • Reviewing listings thoroughly before placing orders;
  • Providing accurate account information required for service delivery;
  • Cooperating with sellers to facilitate service completion;
  • Understanding and accepting all risks associated with their gaming accounts.

6.2. Third-Party Platform Compliance

6.2.1.You are solely responsible for:

  • Understanding the terms of service of all third-party gaming platforms;
  • Determining whether using marketplace services violates those terms;
  • All consequences resulting from third-party platform actions, including account suspension, termination, or bans.

6.2.3.We strongly recommend reviewing third-party terms before using our Platform.

6.3. Account Access We strongly recommend:

  • Changing passwords before and after service delivery;
  • Enabling two-factor authentication;
  • Removing payment methods from shared accounts;
  • Monitoring account activity during service delivery.

6.4. Prohibited Buyer Activities Buyers may not:

  • Abuse dispute or refund systems;
  • File fraudulent chargebacks;
  • Harass, threaten, or abuse sellers or support staff;
  • Provide false information about service delivery;
  • Attempt to circumvent Platform fees;
  • Request services prohibited under Section 9.

7. PLATFORM FEES AND PAYMENTS

7.1. Payment Processing

7.1.1.Payments on InsaneBuildGG are securely processed through authorized third-party payment service providers, including but not limited to Stripe and PayPal.

7.1.2.InsaneBuildGG does not directly collect or store full credit card or debit card information. Sensitive payment data is securely processed and handled by certified third-party payment processors in accordance with their respective security and compliance standards.

7.1.3.By placing an order, you authorize InsaneBuildGG and its payment partners to process payments related to your transactions, including applicable taxes, fees, refunds, and chargeback handling.

7.2. Pricing

7.2.1.All prices displayed on the Platform are listed in the applicable currency shown at checkout.

7.2.2.Prices are subject to change at any time before an order is placed. Once an order has been successfully submitted and payment confirmed, the displayed price becomes final for that transaction.

7.2.3.Transaction fees are fully covered on our end.

7.3. Accepted Payment Methods

7.3.1.InsaneBuildGG accepts payment methods made available on the Platform, including but not limited to:

  • Mastercard;
  • Apple Pay;
  • Google Pay;
  • PayPal;
  • and other supported payment methods displayed at checkout.

7.3.2.We reserve the right to add, remove, suspend, or restrict any payment method at any time without prior notice.

7.4. Failed Payments and Fraud Prevention

7.4.1.If a payment transaction fails, is reversed, disputed, or flagged as potentially fraudulent, InsaneBuildGG reserves the right to:

  • suspend or cancel the affected order;
  • temporarily restrict account functionality;
  • request identity or payment verification;
  • withhold access to purchased services or digital goods;
  • suspend or permanently terminate the associated account in cases of fraud or abuse.

7.4.2.Users are responsible for ensuring that their selected payment method is valid, authorized, and contains sufficient funds to complete transactions.

7.4.3.Fraudulent chargebacks or unauthorized payment disputes may result in permanent account suspension and potential legal action.

8. ANTI-CIRCUMVENTION POLICY

8.1. Platform Transaction Requirement ALL transactions must be conducted exclusively through the Platform's official payment systems.

8.2. Prohibited Circumvention Activities Users may not: Create fake or incomplete transactions to exchange contact information.

8.3. Consequences of Circumvention Violations WILL result in:

  • Immediate permanent account termination;
  • Forfeiture of all outstanding balances;
  • Removal of all active listings;
  • Potential legal action to recover damages;

9. PROHIBITED ACTIVITIES

9.1. General Prohibitions Users may not engage in or facilitate:

Fraudulent Activities:

  • Fraud, scams, or deceptive practices;
  • Use of stolen payment methods or financial instruments;
  • Money laundering or terrorist financing;
  • Identity theft or impersonation.

Platform Abuse:

  • Manipulation of ratings, reviews, or rankings;
  • Creation of fake accounts or bot accounts;
  • Automated scraping or data harvesting;
  • Unauthorized access to Platform systems or databases;
  • Denial of service attacks or malicious interference.

Harmful Content:

  • Harassment, threats, or hate speech;
  • Posting or distributing unlawful, obscene, or harmful content;
  • Distribution of malware, viruses, or exploits;
  • Violations of intellectual property rights.

Illegal Services:

  • Services involving hacking, unauthorized access, or security breaches;
  • Services designed to facilitate cheating beyond what game publishers permit;
  • Services involving stolen virtual goods or accounts;
  • Services that violate applicable laws or regulations.

9.2. Cooperation with Authorities We reserve the right to investigate, report, and cooperate with law enforcement regarding any suspected illegal activity.

10. USER ACKNOWLEDGMENT OF THIRD-PARTY RISKS

10.1. Third-Party Platform Policies

10.1.1.You acknowledge that many online games and gaming platforms prohibit or restrict:

  • Real-money trading (RMT);
  • Botting, automation, scripting, or cheating software;
  • Unauthorized modifications or exploits.

10.1.2.You are solely responsible for understanding and complying with all third-party terms of service.

10.2. Assumption of Risk You expressly assume all risks associated with using Platform services, including but not limited to:

  • Account suspension, termination, or permanent bans;
  • Loss of virtual goods, currency;
  • Loss of account access or data;

10.3. No Guarantees We make no representations or warranties regarding:

  • The legality of services under third-party terms;
  • The safety or security of your gaming accounts;
  • The likelihood of detection or enforcement by game publishers;

10.4. Platform Disclaimer InsaneBuildGG bears absolutely no responsibility for actions taken by game publishers, platform providers, or any third-party entities in response to your use of marketplace services.

11. ESCROW SERVICES

11.1. Escrow Functionality

11.1.1.When a Buyer places an order, payment is held in escrow until service completion is confirmed.

11.1.2.Escrow Release Conditions:

  • Buyer confirms satisfactory completion; OR
  • Seller provides evidence of delivery and Buyer does not dispute within 72 hours; OR
  • Platform determines delivery occurred based on evidence provided.

11.2. Escrow Timeline Auto-release: 72 hours after seller marks order complete (if no dispute filed).

11.3. Bankruptcy Protection Funds held in escrow are maintained in segregated accounts separate from Platform operating funds. In the event of Platform insolvency, escrow funds are protected and will be distributed to rightful owners.

12. DISPUTES AND RESOLUTION

12.1. Internal Dispute System

12.1.1.Users must first attempt to resolve disputes through our internal dispute resolution system before pursuing external legal action.

12.1.2.To initiate a dispute, you must:

  • Provide detailed description of the issue;
  • Submit supporting evidence (screenshots, chat logs, videos, etc.).

12.2. Evidence Review We may review:

  • Platform communications and chat logs;
  • Transaction records and payment history;
  • Screenshots, videos, or other media;
  • Seller delivery evidence;
  • Account activity logs;

12.3. Dispute Decisions

12.3.1.Decisions are made based on the preponderance of evidence standard.

12.3.2.Possible outcomes:

  • Full refund to Buyer
  • Full payment release to Seller
  • Platform retains funds pending further investigation

12.4. Limitations of Liability in Disputes We are not liable for:

  • Seller misconduct, negligence, or fraud;
  • Buyer misconduct, false claims, or fraudulent disputes;
  • Failed service delivery due to third-party interference;
  • In-game penalties, bans, or restrictions imposed by game publishers;
  • Loss of virtual goods, currency, or account access;
  • Losses exceeding the transaction value.

13. LIMITATION OF LIABILITY

13.1. Maximum Liability TO THE FULLEST EXTENT PERMITTED BY LAW, INSANEBUILDGG'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: The total transaction value of the disputed transaction;

13.2. Exclusion of Consequential Damages WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages;
  • Loss of profits, revenue, data, or business opportunities;
  • Loss of virtual goods, gaming accounts, or digital assets;
  • Reputational harm or emotional distress;
  • Third-party claims arising from your use of the Platform.

13.3. Force Majeure We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters, epidemics, or pandemics;
  • War, terrorism, civil unrest, or government actions;
  • Cyberattacks, hacking, or data breaches (unless caused by our gross negligence);
  • Internet or telecommunications outages;
  • Payment processor failures or banking disruptions;
  • Third-party platform actions (game publisher bans, API changes, etc.).

14. INDEMNIFICATION

14.0.You agree to indemnify, defend, and hold harmless InsaneBuildGG, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms;
  • Your violation of any law or third-party rights;
  • Your use or misuse of the Platform;
  • Your transactions with other users;
  • Content you submit or transmit through the Platform;
  • Third-party claims related to services you purchased or provided;
  • Your violation of third-party gaming platform terms of service.

15. INTELLECTUAL PROPERTY

15.1. Platform Ownership All Platform content, features, functionality, trademarks, logos, and intellectual property are owned exclusively by InsaneBuildGG or our licensors.

15.2. User Content License By submitting content (listings, reviews, messages, media), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:

  • Display, reproduce, and distribute your content on the Platform;
  • Use your content for marketing and promotional purposes;
  • Sublicense content to third-party service providers.

16. TAX OBLIGATIONS

16.1. Seller Tax Responsibilities

16.1.1.Sellers are solely responsible for:

  • Determining applicable tax obligations in their jurisdiction;
  • Collecting, reporting, and remitting all required taxes (income, sales, VAT, GST, etc.);
  • Issuing tax receipts or invoices as required by law.

16.1.2.We do not provide tax advice. Consult a tax professional.

16.2. Platform Not a Tax Agent InsaneBuildGG is not a tax agent and does not collect or remit taxes on behalf of sellers unless explicitly required by law.

17. ACCOUNT SUSPENSION AND TERMINATION

17.1. Grounds for Suspension or Termination We may suspend or terminate accounts immediately and without prior notice for:

  • Violation of these Terms
  • Fraud, scams, or financial crimes
  • Chargebacks or payment disputes
  • Fake reviews or rating manipulation
  • Circumvention attempts (Section 8)
  • Prohibited activities (Section 9)
  • Legal or regulatory requirements
  • Suspicious or high-risk behavior
  • Failure to complete identity verification

17.2. Effect of Termination Upon termination:

  • Access to the Platform is immediately revoked;
  • All pending orders may be canceled;
  • Listings are permanently removed;
  • We may retain balances pending investigation or to offset Platform losses.

17.3. Voluntary Account Closure You may close your account at any time. Outstanding balances will be paid out according to our standard payout schedule, subject to verification.

18. INDEPENDENT PLATFORM AND FAIR USE DISCLAIMER

18.1. Independent Platform InsaneBuildGG is an independent third-party marketplace and is not affiliated, associated, authorized, endorsed by, or officially connected with any game publisher or developer, including but not limited to Grinding Gear Games or Blizzard Entertainment, or any of their respective subsidiaries or affiliates.

18.2. Ownership of Intellectual Property All game titles, trademarks, logos, characters, artwork, and related intellectual property displayed or referenced on the Platform remain the exclusive property of their respective owners.

18.3. Fair Use and Descriptive References References to third-party games, brands, or intellectual property on the Platform are used solely for identification, descriptive, informational, and compatibility purposes in accordance with applicable fair-use and trademark laws.

18.4. No Endorsement InsaneBuildGG does not claim ownership of any third-party intellectual property and does not imply any partnership, sponsorship, approval, or endorsement by any game publisher, developer, or rights holder.

18.5. User Responsibility Users acknowledge that the use of boosting, trading, coaching, currency exchange, or similar services may be restricted by the terms, policies, or End-User License Agreements (EULA) of certain game publishers. Users are solely responsible for understanding and complying with such rules.

19. THIRD-PARTY CONTENT AND SERVICES

19.1. External Media

19.1.1.The Platform may display videos, images, or media from third-party sources (YouTube, Twitch, etc.).

19.1.2.All rights to third-party content remain with their respective owners.

19.1.3.Embedded content is displayed through official platform features and remains hosted by original providers.

19.2. Third-Party Links The Platform may contain links to third-party websites. We are not responsible for content, privacy practices, or terms of third-party sites.

19.3. Third-Party Payment Processors We use third-party payment processors. Your use of payment services is subject to their terms and privacy policies.

20. GOVERNING LAW AND JURISDICTION

20.1. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict of law principles.

20.2. International Users If you access the Platform from outside the United States, you are responsible for compliance with local laws. We make no representation that the Platform is appropriate or available for use in all locations.

21. DMCA AND COPYRIGHT POLICY

21.1. Respect for Intellectual Property InsaneBuildGG respects the intellectual property rights of others and expects Users to do the same.

21.2. Reporting Copyright Infringement If you believe that any content on the Platform infringes your copyright or intellectual property rights, you may submit a written notification containing:

  • Identification of the copyrighted work;
  • Identification of the allegedly infringing material;
  • Your contact information;
  • A statement that you believe in good faith that the use is unauthorized;
  • A statement that the information provided is accurate;
  • Your physical or electronic signature.

21.3. Removal of Content Upon receiving a valid copyright complaint, InsaneBuildGG reserves the right to remove or restrict access to the allegedly infringing content without prior notice.

21.4. Repeat Infringers We reserve the right to suspend or terminate accounts of Users who repeatedly infringe intellectual property rights.

21.5. Counter-Notification Users who believe their content was removed in error may submit a counter-notification in accordance with applicable copyright laws.

22. KNOW YOUR CUSTOMER (KYC)

22.1. Identity Verification We reserve the right to require identity verification for all sellers.

22.2. Required Documentation Verification may require:

  • Government-issued photo ID (passport, driver's license, national ID)
  • Proof of address (utility bill, bank statement)
  • Selfie verification
  • Business registration documents (for business accounts)

23. MISCELLANEOUS PROVISIONS

23.1. Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and InsaneBuildGG and supersede all prior agreements or understandings.

23.2. Severability If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.

23.3. No Waiver Failure to enforce any provision does not waive our right to enforce it in the future. Waiver of any breach does not waive subsequent breaches.

23.4. Assignment You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any successor, affiliate, or acquirer.

23.5. Language These Terms are drafted in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

Contact Information

General Inquiries:

Email: insanebuildgg@gmail.com

By using the Platform, you acknowledge and agree that InsaneBuildGG acts solely as an intermediary platform provider and bears no responsibility for the conduct of independent users, the legality of gaming-related services, or outcomes associated with third-party gaming platforms.

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