Support Team
We help with orders & questions
POWERED BY INSANE
We currently focus primarily on ARPG and MMO titles, including:
Additional supported games and services may be added over time based on community demand.
InsaneBuildGG offers a variety of gaming-related services, which may include:
Available services may vary depending on the game and current season or league.
Some showcase materials may include publicly available gameplay footage, embedded videos, community-created examples, or creator references used for informational and demonstration purposes.
All trademarks, game assets, videos, and related intellectual property remain the property of their respective owners.
InsaneBuildGG does not claim ownership over third-party game content unless explicitly stated.
Placing an order is simple:
You may receive updates through email, live chat, or your customer dashboard depending on the service type.
We support secure online payment methods, which may include:
Payment availability may vary depending on your country or device.
All payments are processed through secure third-party payment providers.
Yes. We use trusted payment processors and encrypted connections to help protect customer payment information.
InsaneBuildGG does not store full credit card information on our servers.
Payments are processed through secure third-party providers such as Stripe and PayPal in accordance with their security standards and compliance requirements.
Delivery times depend on the game, service type, seller availability, league or season conditions, and order complexity.
Estimated delivery information is typically shown on the product page whenever possible.
Some services may be completed quickly, while others may require additional time depending on in-game conditions.
After payment is successfully completed:
Once completed, the order will be marked as delivered.
Yes. Customers may track their order progress through their account dashboard, support communication, or order notifications where available.
If you need assistance at any stage, you can contact our support team.
We aim to minimize risks by handling services carefully and professionally.
However, all online gaming services involve some degree of inherent risk due to the policies of game publishers and platform operators.
InsaneBuildGG cannot guarantee that a game account will never receive warnings, restrictions, or penalties.
Customers are responsible for understanding and accepting these risks before purchasing services, as described in our Terms of Service.
InsaneBuildGG does not advertise or intentionally promote the use of cheats, hacks, exploits, or unauthorized automation tools.
Some services may require temporary account access, while others can be completed through in-game trading or party-based methods.
If account access is required, customers are responsible for ensuring that:
We strongly recommend enabling two-factor authentication whenever possible.
We take reasonable measures to protect customer information and maintain secure platform operations.
Information collected may include:
For more details, please review our Privacy Policy.
Yes. Refund eligibility depends on the specific circumstances of the order.
Refund requests may be considered in situations such as:
Certain completed digital services may become non-refundable once substantial progress or delivery has occurred.
Please review our Refund Policy for full details and limitations.
If an order experiences unexpected delays, our support team will work with you to provide updates and possible solutions.
Depending on the situation, available resolutions may include:
Yes. Once you place an order with InsaneBuildGG, our team will do our best to provide friendly and reliable support throughout your experience. We are always happy to assist with questions related to the game, builds, order progress, technical issues, payment concerns, and general service guidance.
Customer support is available to assist with:
Response times may vary depending on workload, game season activity, and timezone coverage.
You can contact InsaneBuildGG through:
Official support channels are listed on the website.
Yes. Promotions, seasonal discounts, and limited-time offers may be available throughout the year.
Discount availability may vary depending on:
No.
InsaneBuildGG is an independent third-party marketplace and is not affiliated, associated, authorized, endorsed by, or officially connected with any game developer, publisher, or platform owner.
All game names, trademarks, logos, characters, and related assets remain the property of their respective owners.
You can review our legal and policy pages here:
We encourage all customers to read these pages before placing an order.
General Inquiries:
Email: insanebuildgg@gmail.com
By using the Platform, you acknowledge and agree that InsaneBuildGG acts solely as an intermediary platform provider and bears no responsibility for the conduct of independent users, the legality of gaming-related services, or outcomes associated with third-party gaming platforms.
We help with orders & questions