Privacy Policy

Last Updated: May 11, 2026

This Privacy Policy describes how InsaneBuildGG collects, uses, stores, shares, processes, and protects your personal information when you access or use our website, marketplace, products, and related services.

InsaneBuildGG is a limited liability company registered in the State of New Mexico, United States.

By accessing or using our Services, creating an account, placing an order, or otherwise interacting with the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information directly from you, automatically through your use of the Services, or from third-party providers.

1.1 Information You Provide Directly

Account Information

When creating or maintaining an account, we may collect:

email address,
username,
encrypted password,
communication platform identifiers,
profile information voluntarily provided by you.

Order & Marketplace Information

When placing or fulfilling orders:

order details,
game-related information,
character/server details,
transaction history,
delivery information,
communications between buyers and sellers,
dispute information.

Seller / Booster Information

If you apply as a seller, booster, affiliate, or marketplace partner, we may collect:

full legal name,
payout information,
identity verification information,
payment processor information.

Customer Support & Communications

We may collect information submitted through:

support tickets,
live chat,
emails,
dispute systems,
feedback forms,
moderation reports.

2. INFORMATION COLLECTED AUTOMATICALLY

We may automatically collect:

IP address,
session information,
pages visited,
referral URLs,
timestamps,
clickstream data,
fraud prevention indicators,
cookies and tracking data.

3. PAYMENT INFORMATION

Payments are processed through certified third-party payment providers.

InsaneBuildGG does not directly store:

full payment card numbers,
CVV/CVC security codes,
sensitive authentication data.

Depending on the payment method used, limited payment-related information may be retained, including:

payment status,
transaction IDs,
payment method,
partial card details,
billing-related metadata.

Payment providers may include:

Stripe,
PayPal,
Payoneer,
cryptocurrency payment processors,
and other certified payment providers.

All payment processing is handled in accordance with applicable security standards, including PCI-DSS where applicable.

4. HOW WE USE PERSONAL INFORMATION

We process personal information for the following purposes.

4.1 Contractual Necessity

To:

create and manage accounts,
process transactions,
provide customer support,
deliver purchased services,
resolve disputes,
verify account ownership,

4.2 Legitimate Interests

To:

prevent fraud and abuse,
monitor suspicious activity,
improve platform performance,
maintain marketplace integrity,
protect users,
enforce our Terms of Service,
analyze platform usage,
secure our infrastructure.

5. GAME ACCOUNT ACCESS DISCLAIMER

Certain services offered through InsaneBuildGG may require temporary access to your game account.

By voluntarily providing game account credentials or access information:

you authorize such access solely for the purpose of completing the requested service,
you acknowledge the inherent risks associated with account sharing,
you understand that certain game publishers may prohibit third-party services under their own Terms of Service.

InsaneBuildGG does not guarantee that the use of third-party gaming services complies with the rules or policies of individual game publishers.

Users are solely responsible for understanding and complying with the Terms of Service of the games they play.

We strongly recommend:

enabling two-factor authentication after service completion,
updating passwords after service delivery,
using all available account security protections.

6. FRAUD PREVENTION & SECURITY MONITORING

We may use automated systems and third-party security providers to:

detect fraud,
identify suspicious transactions,
detect unauthorized access,
protect platform integrity.

Accounts associated with suspicious activity may be restricted, suspended, or subject to additional verification.

7. COOKIES & TRACKING TECHNOLOGIES

InsaneBuildGG uses cookies, web beacons, and similar technologies to:

authenticate users,
maintain sessions,
improve website functionality,
analyze traffic,
personalize content,
measure advertising performance,
prevent fraud.

You may manage cookies through your browser settings.

Disabling cookies may affect platform functionality.

8. THIRD-PARTY SERVICES

We may share limited personal information with trusted third-party providers strictly necessary for operating our Services.

These providers may include:

Payment Processors: Stripe and other certified payment providers used to securely process transactions and payments;
Cloud Hosting & Infrastructure Providers: Amazon Web Services (AWS) and related infrastructure, storage, networking, and cloud computing providers;
Advertising Providers: Google;
Customer Support Systems: live chat, support ticket, and communication platforms;
Fraud Prevention & Security Providers: fraud detection, anti-abuse, and security monitoring services.

Shared information may include:

email address,
IP address,
transaction metadata,
billing-related information,
fraud prevention indicators.

All third-party providers are required to implement reasonable security safeguards and comply with applicable privacy and data protection obligations.

9. INTERNATIONAL DATA TRANSFERS

Personal information may be processed or transferred outside your country of residence, including to the United States and other jurisdictions where our service providers operate.

Where required by applicable law, we implement reasonable safeguards for international transfers, including contractual protections and security measures.

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for:

providing Services,
legal compliance,
fraud prevention,
dispute resolution,
enforcing agreements,
accounting purposes.

Retention periods may vary depending on:

transaction history,
legal obligations,
payment disputes,
fraud investigations,
operational requirements.

Certain information may be retained after account closure where legally permitted or required.

11. CHILDREN'S PRIVACY

Our Services are intended only for individuals who are at least 18 years old or the legal age of majority in their jurisdiction.

We do not knowingly collect personal information from minors without appropriate authorization.

If we become aware that personal information belonging to a minor has been collected improperly, we may delete such information.

12. SECURITY MEASURES

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:

encrypted connections,
restricted administrative access,
security monitoring,
fraud detection systems,
authentication protections.

However, no online platform can guarantee absolute security.

13. DATA BREACH NOTIFICATION

In the event of a data breach affecting personal information, we may:

investigate the incident,
mitigate risks,
notify affected users where legally required,
cooperate with relevant authorities where necessary.

14. EXTERNAL LINKS

The Platform may contain links to third-party websites, communities, advertisements, or services.

InsaneBuildGG is not responsible for:

third-party privacy practices,
external content,
third-party security measures,
external account activity.

15. GOVERNING LAW

This Privacy Policy shall be governed and interpreted in accordance with the laws of the State of New Mexico, United States, without regard to conflict of law principles.

Contact Information

General Inquiries:

Email: insanebuildgg@gmail.com

By using the Platform, you acknowledge and agree that InsaneBuildGG acts solely as an intermediary platform provider and bears no responsibility for the conduct of independent users, the legality of gaming-related services, or outcomes associated with third-party gaming platforms.